Every inquiry on the right desk. Automatically.
Your AI reads incoming emails, recognizes what they're about, prioritizes, and routes — before a human needs to step in.
Today's Reality
Your shared inbox is sorted manually — someone reads every email and decides where it belongs.
Urgent inquiries get lost in the volume.
Customers wait for answers because their email landed on the wrong desk.
Complaints, orders, follow-ups — everything comes through the same channel and is treated equally.
What Your AI System Can Do
Read
The system captures every incoming message — email, form, portal message.
Classify
Complaint, order, price inquiry, support, application — the system recognizes the type and urgency.
Route
Automatic forwarding to the right person or department. With context.
Reply
For standard inquiries, the system can generate reply suggestions that your team only needs to approve.
Especially relevant if:
You receive 50+ emails per day via shared inboxes. Your team sorts manually. Inquiries get lost or are answered too late.
Under the Hood
Infrastructure
On-premise or EU cloud.
Integration
Connection to email server (Exchange, IMAP), ticket systems, CRM.
Models
Trained on your categories, your language, your customers.
Data Protection
Email contents stay with you. No external processing.
How It Works
Sprint
We analyze your email volume, define categories, test an initial model. Fixed price.
Implementation
System productive, integrated, team trained. Clear scope, clear price.
Operations
New categories and rules can be added at any time.